Grievance Redressal Mechanism
At CION Cancer Clinics, we are committed to providing compassionate and equitable care to our patients and their families. We understand the importance of addressing concerns promptly and effectively.
What is a Grievance ?
A grievance refers to any issue related to the services received at our hospital that a patient or their family wishes to have resolved.
How to Report a Grievance?
If you have any queries or complaints, you can contact us directly:
Helpline Number: 1800 120 2676
Email: info@cancerclinics.in
Escalation Process
If your issue is not resolved satisfactorily, it may be escalated. We have designated a “Grievance Officer” in compliance with applicable laws to handle such cases. Grievance Officer Details:
Grievance Officer Details:
- Name: Mr. Ruthvik Majety
- Designation: Associate Vice President
- Address: Plot No. 573/I, 1st Floor, Park View Building, Road No. 1, Jubilee Hills, Hyderabad, Telangana 500033
- Contact Info: 7032656153
Closure of Grievance
A grievance is considered closed when you have been contacted by our Consumer Care or Grievance Officer and provided with a resolution.